SRCCRD005B
Apply the principles and issues of volunteering

This unit has been developed for the Community Recreation Industry Training Package and covers the skills and knowledge required to respond effectively to volunteers in a recreation organisation or environment.

Application

Not applicable.


Prerequisites

Not applicable.


Elements and Performance Criteria

Elements and Performance Criteria

Element

Performance Criteria

1

Identify the issues in relation to volunteers

1.1

Identify the details of individual and group issues in relation to volunteers through appropriate research and consultation

1.2

Identify societal trends that impact on volunteers and volunteering

2

Identify particular requirements of volunteers in a recreation organisation context

2.1

Identify reasons why organisations involve volunteers in their operations

2.2

Identify and document appropriate roles for volunteers within an organisation or project

2.3

Identify factors which affect the participation of volunteers in recreation

2.4

Determine motivations of volunteers and for volunteering

3

Respond to particular requirements of volunteers in a recreation organisation context

3.1

Translate organisation policy into procedures that address factors affecting participation and meet both organisation needs and volunteer motivations

3.2

Identify lines of communication and information sharing

3.3

Source suitable working conditions and resources to meet volunteer job role requirements

3.4

Utilise record keeping systems for storage of volunteer records

Required Skills

Not applicable.

Evidence Required

The Evidence Guide identifies the critical aspects, knowledge and skills to be demonstrated to confirm competence for this unit. This is an integral part of the assessment of competence and should be read in conjunction with the Range Statements

Critical aspects of evidence to be considered

Assessment must confirm the ability integrated demonstration of all elements of competency and their performance criteria, in particular the ability to

ensure the learner's work practices and procedures address the requirements of the organisation's volunteers in accordance with organisation policy

distinguish between appropriate and inappropriate tasks for volunteers within an organisation

understand the motivational patterns of volunteers and address factors that may limit their contribution to the organisatio

Interdependent assessment of units

This unit must be assessed after attainment of competency in the following unit(s)

Nil

This unit must be assessed in conjunction with the following unit(s)

Nil

For the purpose of integrated assessment, this unit may be assessed in conjunction with the following unit(s)

Nil

Required knowledge and skills

Required knowledge

Anti-discrimination and Equal Opportunity legislation

Social, political, cultural, historical issues that affect volunteering

Contribution made by volunteers to the sport and recreation industry

Motivational patterns of volunteers

Required skills

Written and verbal communication skills in order to effectively communicate with volunteers

Ability to analyse and interpret information appropriate to determine strategies to overcome factors which affect the participation of volunteers

Interpersonal skills in order to build rapport with volunteers

Resource implications

Physical resources - assessment of this competency requires access to

a real or simulated work environment

appropriate documentation and resources normally used in the workplace

genuine volunteers, ie, not the peers of the learner, in a community recreation setting

Human resources - assessment of this competency will require human resources consistent with those outlined in the Assessment Guidelines. That is, assessors (or persons within the assessment team) must

be competent in this unit

be current in their knowledge and understanding of the industry through provision of evidence of professional activity in the relevant area

have attained the mandatory competency requirements for assessors under the Australian Quality Training Framework (AQTF) as specified in Standard 7.3 of the Standards for Registered Training Organisations

Consistency in performance

Competence in this unit must be assessed over a period of time in order to ensure consistency of performance over the Range Statements and contexts applicable to the work environment

Context for assessment

This unit of competency must be assessed in the context of community recreation in Australia. For valid and reliable assessment the community recreation activity should closely replicate the work environment. The environment should be safe, with the hazards, circumstances and equipment likely to be encountered in a real workplace

This unit of competence should be assessed through the observation of processes and procedures, oral and/or written questioning on required knowledge and skills and consideration of required attitudes

Where performance is not directly observed and/or is required to be demonstrated over a "period of time" and/or in a "number of locations", any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons

KEY COMPETENCIES

Collect, Analyse&Organise Information

Communicate Ideas&Information

Plan&Organise Activities

Work with Others&in Teams

Use Mathematical Ideas&Techniques

Solve Problems

Use Technology

2

2

2

2

1

1

1

These levels do not relate to the Australian Qualifications Framework. They relate to the seven areas of generic competency that underpin effective workplace practices.

The three levels of performance (1, 2 and 3) denote the level of competency required to perform the task:

Use routine approaches

Select from routine approaches

Establish new approaches

Collecting, analysing and organising information -

Communicating ideas and information -

Planning and organising activities -

Working with teams and others -

Using mathematical ideas and techniques -

Solving problems -

Using technology -

Please refer to the Assessment Guidelines for advice on how to use the Key Competencies.


Range Statement

Range Statements

The Range Statements provide advice to interpret the scope and context of this unit of competence, allowing for differences between enterprises and workplaces. The Range Statements relate to the unit as a whole and helps facilitate holistic assessment. In addition, the following variables may be present for this particular unit of competency

CATEGORIES

Factors which affect participation

[all categories]

cultural values

extended family responsibilities

religious belief

ability to meet organisation needs of volunteer role

disability

level of literacy and numeracy

transport

confidence

motivation for volunteering

time available

Motivation of volunteers

[all categories]

socialisation

enjoyment

loyalty

desire to do something different

support of family members and/or friends

meet new people

break from routine

sense of involvement

learn new skills

increased self esteem

pathway to employment

travel

acknowledgment

status

Role for volunteers

[all categories]

coach

fundraiser

instructor

judge

umpire

referee

administrator

organiser

leader

catering

team support

management of events

projects

finance

administration of facilities

administration of equipment/uniforms

assist with marketing/promotions

technical assistance

maintenance

run events

supervision of children

activity leaders

transport

support person

first aid

medical staf


Sectors

Not applicable.


Employability Skills

Not applicable.


Licensing Information

Not applicable.